Shipping Policy

Handling Time: We usually ship the same day or the next business day we receive the order.

Shipping Time: Ground Shipping takes 3-4 business days for the delivery within the US. International shipping time will vary depending upon the location. However, we do offer expedited shipping on most of the products so you can contact us before placing the order if you need overnight or 2 day shipping.

Shipping Method: We use FedEx, UPS and DHL for shipping to ensure timely delivery.

Shipment Tracking: With every order, customers will receive a tracking number, allowing them to easily track the status and progress of their package.

Shipping Cost: On the checkout page, customers will find the shipping cost clearly displayed, along with any applicable taxes and fees. We offer a range of shipping choices, including standard, expedited, and express shipping, with the pricing for each option clearly outlined, enabling customers to select the one that best suits their needs.

Weekend Delivery: Please contact us before placing the order if you need the delivery on Saturday or Sunday.

Risk of Loss: When an item is shipped, ownership of it transfers from https://www.netkilo.com to the buyer. The customer assumes all responsibility for the security and accuracy of the delivery address they provided to us at the time of purchase. We will not cover any forwarding expenses for shipments. Additionally, https://www.netkilo.com cannot be held accountable for damages or delays arising from circumstances beyond our reasonable control, such as Acts of God, war, riots, seizures, terrorist activities, embargoes, or other events and actions.

If you have any questions, please don’t hesitate to contact us!

Address: 11000 W McNichols Rd Ste 323-1252 Detroit, MI 48221

Phone: +1 (586) 278-3926

Email: info@netkilo.com

We are ready to provide the best customer service!